Articles

 After I purchase a domain name, what do I need to do?

There may be additional steps required to configure your new domain name after you...

 Do I get WHM Access with these cloud hosting plans?

We're convinced, that our cloud hosting services are 10x more powerfull and scalable than any...

 Do you backup my websites and how often?

Yes, we backup your entire cPanel account nightly (approx between 1-4 am New York time), that...

 Do you share my email address with other companies?

Absolutely not. SiteColo will NEVER share any information you provide directly or indirectly to...

 Does SiteColo offer 24 hour support all year round?

Absolutely. We're here for you when you need us the most. With that being said, our Support...

 How long does it take for a Dedicated IP Address to get setup?

After purchasing a dedicated IP address, we'll have it setup on your account typically within a...

 How long does it take for a new hosting account to get setup?

After payment is completed, your new hosting account will be instantly deployed and you'll be...

 How much do you charge for SSL Certificates (ie. "https://")?

We do not charge for SSL certificates.In fact, you are permitted unlimited Free SSL...

 I would like to purchase hosting, but I'm not sure which hosting plan is best for my needs?

Really this depends on your requirements. In most cases, we'd probably recommend you start small...

 Is SiteColo a Cloud Hosting service provider?

Yes, we've combine the resources from multiple dedicated servers within our datacenter to create...

 Name Servers to Use for SiteColo

In order to point your domains to SiteColo to work within your hosting account, please use the...

 What does SiteColo appear on my credit card statement as?

When you purchase any of the services provided by SiteColo, you'll be billed by our payments...

 What is SiteColo's Terms of Service and other policies?

We make an effort to keep all our policies up to date. Please take a moment to familiarize...

 What is the warranty of the Comodo SSL Certificates?

Each Comodo SSL certificate has a warranty of $10,000 to protect online transactions and utilizes...

 Where is SiteColo's datacenter located?

We currently operate our datacenter out of Chicago, Illinois, United States. For datacenter...

 Will my website load faster on SiteColo's cloud than normal shared hosting?

Absolutely.Our cloud is optimized for heavy data intensive applications. Your cPanel account is...